Our Clinic

CGP Mansfield

CGP Mansfield was established in 1981 and has since provided primary medical care to the people of Mansfield and surrounding communities at our primary practice in the heart of Mansfield at 38 Highett Street.

In addition to our main practice our clinic and medical staff also provide services to additional outlying community groups and health services in:

CGP-Mansfield-Entrance
CGP-Mansfield-Waiting-Room
Kid-Friendly-CGP-Mansfield

Our Core Values

We strive to offer the best possible medical care through commitment to our core values of Care, Culture and Community.

Care

Care

We believe that everyone deserves access to high-quality, compassionate care.

We are committed to providing individualised care that meets the needs of each patient.

We work to build trust and rapport with our patients so that they feel comfortable sharing their health concerns.

We are always learning and growing, so that we can provide the best possible care for our patients.

Culture

Culture

We believe that a positive and supportive work environment is essential for providing high-quality care.

We are committed to creating a culture of respect, diversity, and inclusion.

We value teamwork and collaboration, and we are always looking for ways to improve our practice.

We are passionate about our work, and we are committed to making a difference in the lives of our patients.

Community

Community

We believe that general practice is more than just providing medical care.

We are committed to being active members of our communities.

We work to promote health and wellness, and we advocate for the needs of our patients.

We are proud to be part of a community of general practitioners who are dedicated to providing the best possible care for our patient.

Fees

CGP Mansfield is a private billing clinic.

In-Clinic & Telehealth appointments are the same fee.

Fees are charged based on length of time with GP.

We are dedicated to providing high-quality healthcare services to our valued patients. Our fees are structured to reflect the time you spend with the doctor as well as the number and complexity of matters discussed during your consultation.

Although we do not routinely bulk bill, we do provide a discount on our regular consultation fees for Pension and Health Care concession card holders.

If ever you have concerns about how our fees may impact your care or attendance, we encourage you to discuss this with your GP.

All fees are payable at the time of consultation. Additional fees apply if not paid on the day. Please note we will be unable to see patients for future appts if accounts remain unpaid.

New Patients:

We welcome new patients to our clinic.

We require a 30 minute appointment (long consult) for new patients to ensure we can obtain all of your relevant medical information so we can provide the best care.

Workcover / TAC:

All Workcover and TAC related consults without a valid claim number must be paid at the time of consultation. Our reception team will provide you with a receipt to assist with reimbursement.

DVA:

DVA card holders will continue to be bulk billed. Please bring your DVA card to your appointment.

Treatment Room Fees:

See fee table for common Treatment Room services and fees. Note: There is no discount fee for TR services.

Premium Fees

Some specialised appointments such as pre-anesthetic checks and boarding school appointments incur a 'premium' fee (+ 20% on standard consult fees). This is to account for the additional resource and expertise needed for these appointment types.

Procedures and Additional Services:

The fees for procedures and additional services vary based on the complexity and type of service required. Please consult with our healthcare providers for personalized information on these fees.

Standard GP Consult Fees
Brief Consult
Standard Consult
(less than 20 mins)
Long Consult
(more than 20 mins)
Consult Fee
$58.75
$112.90
$203.45
Your Medicare Rebate
$20.55
$45.05
$87.10
Out of Pocket Fee
$38.20
$67.83
$116.34
Nurse Practitioner Fees
Brief Consult
Standard Consult
(less than 20 mins)
Long Consult
(more than 20 mins)
Consult Fee
$41.00
$97.20
$153.55
Your Medicare Rebate
$12.75
$27.80
$52.55
Out of Pocket Fee
$28.25
$69.40
$101.00
Endorsed Midwife Fees - In-Person Consult
Short Consult
(15 mins)
Routine Antenatal Consult
(45 mins)
Routine Postnatal Consult
(45 mins)
Consult Fee
$62.95
$155.65
$191.20
Your Medicare Rebate
$32.95
$75.65
$111.20
Out of Pocket Fee
$30.00
$80.00
$80.00
Treatment Room Fees
Bronze Dressing
$25.00
Silver Dressing
$35.00
Gold Dressing
$60.00
Injection/Immunisation
$20.00
Ear Suctioning
$90.00
Holter Monitor (Fit & Removal)
$90.00
More treatment room services and fees available, please call the clinic to discuss.
Administration Fees (+gst)
Non Payment on day of consult
$20.00
Late Payment Fee ( more than 7 days)
$50.00
Did Not Attend/Late Cancellation
$50.00

Patient Information

Appointments

We offer a variety of appointment types to suit all patient needs.

We are a busy clinic and it is often best to book in advance if at all possible.

We always keep some appointments free on the day for unexpected or urgent appointments.

Booking online via our Website, Socials or HotDoc App is the most efficient way to book an appointment.

If you can not find an appointment in a time appropriate for your concern please call the clinic and speak to our staff who can assist you.

Appointment Reminders

Appointment Reminders

All patients receive an appointment reminder via SMS 24 hours prior to your appointment time. Please follow the instructions on the SMS to confirm your appointment. In some cases appointments not confirmed will be cancelled.

Consulting Hours

CGP Mansfield: Monday – Friday, 9:00am-5:30pm

 

Pathology, Australian Clinical Labs: Monday – Friday, 8:30 am – 3:30pm. Lunch Break 1:00-1:30pm.

No appointment needed.

 

For Jamieson & Bonnie Doon Clinic Appointments please contact CGP Mansfield 5775 2591.

 

After Hours: In the event of an emergency call 000

Or call Mansfield District Hospital on 5775 8800.

Pension & Health Care Cards

Pension Card Holders and Holders of a valid Health Care Card receive a discounted fee, to be paid on the day of consultation.

Commonwealth Seniors card holders will receive the same discount as Health Care Card holders.

Additional fees & charges apply if not paid on the day – see out fee table.

Please bring your current Medicare card and health benefit card with you to each appointment, if you wish to access our discount fees.

Cancellations

Appointment cancelled within 24 hours of appointment time may incur a late cancellation fee.

Billing Policy

All fees are due on the day of service. No further appointments will be made for patients who have outstanding accounts.

 

If you are experiencing genuine financial hardship please discuss this with your treatment clinician at time of appointment.

Repeat Prescriptions

All repeat prescriptions require an appointment with a GP or NP, in many cases this can be a brief or phone consult. For specialised or authority scripts a standard appointment is needed.

Results

Please allow 1 week for results to be processed.

 

Normal results will receive an SMS from the clinic like this:

 

 

Abnormal results will receive a call from one of our clinical staff to discuss.

 

If it has been more than 1 week and you have not heard about your results. Please call the clinic and our reception staff will get the nursing staff to follow up.

Privacy

At CGP we are committed to protecting the confidentiality of your personal information and health records. 

 

Click Here to download our Privacy Policy.

 

This privacy policy is to provide information to you, our patient, on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which we may share it with third parties.

 

CGP Patient Communications Policy

This general practice is committed to providing our patients with quality health care. As part of our commitment, we have implemented technology solutions to enable communications with our patients via SMS and mobile applications. 

 

Click Here to download our Patient Communications Policy.

Patient Feedback

We appreciate any feedback that can help improve our services and the patient experience. Please email your feedback to admin@cgpmansfield.com.au.

Recalls

We use the Hot Doc program to send messages to notify patients of important clinical reminders such as reminders for Cervical Screening, Colonoscopy, and Blood tests. As this is a clinical reminder Hot Doc requires you to confirm your name and DOB as a standard step to confirm your identity.

Requesting access to your medical records

Patients are legally entitled to access all their personal information held by our practice.

If you wish to access your medical records contact the clinic admin@cgpmansfield.com.au 

The request must include the patients full name, address and date of birth; a description of the information they are requesting and whether they require a summary, a full copy or if you want to view your records in person. 

Patient Resources

CGP Mansfield has a number of policies designed to protect patient privacy and rights. You can download these policies below: 

Patient-Privacy-Policy
Billing-Policy

Book your

doctors appointment online

Book your doctors appointment online anywhere, anytime. 

You can also download the HotDoc app for your phone, just click here.

New Patients Welcome